澳大利亞和新西蘭銀行集團有限公司 Personal & Business Banking Supervisor （個人及企業銀行部主管） 電子郵箱： gongzuobj@anz.com 發布日期： 2007-09-14 工作地點： 北京市 招聘人數： 若干 工作年限： 三年以上 薪水范圍： 面議 職位描述： Major Accountabilities: Serve ANZ's personal & business banking customers and answer customers' inquires in a timely and professional manner Work together with PBB manager to promote PBB products and manage PBB campaigns Find leads for potential business from both the existing and the new customers and grow the business Manage the customer service consultants and ensure a consistent and positive customer experience Account opening for individual and corporate customers Other daily transactions of PBB (Travellers Cheques, Bank Draft, etc.) Ensure compliance with relevant ANZ and PBOC policies, guidelines and rules Provide accurate and timely reports to PBOC and SAFE Requirements: Fantastic opportunity to join the leading Australian Bank in Asia. Must be: Solutions focused with a positive can do attitude, self motivated, enthusiastic and keen to learn A team player and keen to be involved in the growth of a dynamic part of the bank Flexible with an ability to pre-empt and respond to customers needs Strong leadership potential & the drive to grow a business 3-4 years' relevant experience Customer service and management experience preferred Technical competency in processing personal & business banking transactions Familiar with personal & business banking products Good knowledge of accounting, MS-Office and SWIFT Good knowledge of SAFE & PBOC regulation both for individual and corporate customers Excellent spoken and written communication skills (English & Chinese) on customer related issues. 由銀行招聘網-www.llwin.cn收集整理 公司簡介 Australia and New Zealand Banking Group Limited is one of the four major banks in Australia, and the largest bank (and company) in New Zealand. With total assets of over USD 210 billion and a history that stretches back over 160 years, ANZ is one of the top 50 banks in the world. Our on the ground teams in 13 countries and regions combine local and international expertise with specialist industry knowledge in personal & private banking, trade finance, foreign exchange, capital markets, structured asset finance, project and export finance. ANZ has been in China over 20 years, it has branches in Beijing and Shanghai and a Representative Office in Guangzhou. ANZ provides a suite of personal and business banking services locally in China and also private banking and investments through its offshore private bank in Singapore. ANZ invests in its people through training and development and also offers a great opportunity to join the unique ANZ culture and develop your career in banking. 隨著中國業務的迅速發展，現北京分行誠招如所述職位。 If you are interested, please send in your resumes in both English and Chinese with recent photo, current / expected salary, references and contact details to People Capital at the address. 電子郵箱： gongzuobj@anz.com